STOREFRONT OPERATOR FUNDAMENTALS · MODULE 01

Daily storefront
checklist.

Adapt this pilot worksheet to the systems, channels and authority levels used by your business.

Open

Confirm the store is ready before new work accumulates.

Storefront and checkout are reachable on mobile.Urgent customer messages and unresolved exceptions are reviewed.Pending and ageing orders are identified.Stock, price and promotion exceptions are checked.Failed payments or settlement alerts are reviewed.Courier disruptions or delivery restrictions are known.

Operate

Move orders and preserve evidence through the day.

Orders are processed using a defined priority or age rule.Verification, payment and fulfilment status changes are recorded.Stock is reserved or reduced consistently across channels.Courier handoffs receive a manifest or tracking reference.Customers receive approved updates for material delays or changes.Exceptions are assigned to a named owner and deadline.

Close

Reconcile the day and create a usable handover.

Orders processed, cancelled and still pending are counted.COD and digital payment records are compared with order states.Courier manifests and uncollected parcels are reviewed.Refunds, returns and exchanges awaiting action are listed.Stock discrepancies or negative inventory are recorded.Every unresolved item has a next action, owner and deadline.

Exception handover

Order or recordIssue and evidenceOwnerNext action / deadline

Daily storefrontchecklist.

Exception handover

Daily storefront
checklist.